Please contact us with any questions you have, we are happy to help!

4WS.com Security

We realize how important security is to you as a customer.  It is true that there are sites that do not go through the proper precautions when handling a customers personal information.  Anytime that information is collected from a customer for an order it is done so over an SSL Secure server.  No credit card information is ever sent by e-mail.  We must connect through a secure connection to retrieve all new orders and delete those orders after they have been processed.
We use custom built shopping cart software that keeps all of your credit card information safe with encryption.

4WS.com Privacy

Acknowledgment and Acceptance of Terms

4 Wheeler Supply (4WS) is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with 4ws.com. By accessing 4ws.com, you acknowledge and fully understand our Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

Participating Clients, Merchant Policies, and Third Party Websites

Related services and offerings with links from this website, including all other websites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. 4WS is not responsible for the privacy practices or contents of third-party or client websites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

Information We Collect and How We Use It

4WS collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies. When you visit our Website, we may track information to administer the site and analyze its usage for the purpose of serving our visitors and customers better. This website uses Google AdWords’ free conversion tracking features on certain pages. If you contact us online, the destination page will have code on it that will help us understand the path you took to arrive on that page. The information we learn from customers helps us personalize and continually improve your shopping experience at 4WS. Here are the types of information we gather:

nformation You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain optional information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information: We receive and store only one piece of automated information when you interact with us. We use “cookies” to retain the SessionID for each visit when your Web browser accesses 4WS. With this SessionID we can use session variables that exist only as long as you’re on our site. When you return, you will have to log in before we can recognize you.

Google Ads: This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. These ads may be relevant to a visitor’s recent activity on 4ws.com. Advertisements may be visible on the Google search results page or on a third-party website using the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the 4ws.com website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. If you wish, you may set preferences for how Google advertises to you via Google’s Ad Preferences page, and you may opt out of interest-based advertising entirely by changing cookie settings or permanently using a browser plugin.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including

  • To fulfill your requests for services.
  • To protect ourselves from liability.
  • To respond to legal process or comply with law, or in connection with a merger, acquisition, or liquidation of the company.

Changes to This Statement

4WS has the discretion to occasionally update this privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.

Fraudulent Orders

Due to the large amount of fraudulent orders recieved we have developed a common practice for dealing with them. We will attempt to contact the person using information provided on the order if an order is suspected of being fraudulant. If no contact is possible we will examine every aspect of the order including the originating IP address, name, phone numbers provided and any other information that is usable. If an order is deemed to be faudulant we reserve the right, at our discresion, to distribute teh partial card number and any information from the order to credit card faud systems. We will also use any and all of the information provided in any way. This includes, but is not limited to sharing the information with authorities, the actual cardholder and anybody else that the information may benefit.

Overseas Orders Policy

We will no longer ship orders outside of the US with the possible exception of Canada. Canadian residents should e-mail to see about the possibility of shipping and an estimated price because the shipping prices posted on the website are for the lower 48 states only.

Contacting Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us.

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